Upverse Kids

Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By accessing and using the Upverse Kids platform ("we," "our," or "us"), you accept and agree to be bound by the terms and provisions of this agreement. If you are a parent or legal guardian, you must agree to these terms on behalf of your child before permitting them to use the service. If you do not agree to abide by these terms, please do not use this service.

Upverse Kids provides educational practice and entertainment; it is not a replacement for a school, teacher, or professional educational assessment.

2. Description of Service

Upverse Kids provides interactive educational applications for children. Our services include:

• Interactive learning games, including music instruction, chess, and sports simulations
• Educational quizzes and progress tracking
• AI-powered educational chatbots for learning assistance and tutoring
• Parent dashboards for monitoring progress and managing account settings

3. User Accounts and Parental Registration

Children should use the service with the involvement of a parent, guardian, or educator. To access the Upverse Kids service, a parent or legal guardian must create a Parent Account. By creating an account, you represent and warrant that you are at least 18 years of age or the age of legal majority in your jurisdiction. You further agree to:

• Provide verifiable consent for your child's use of the platform in accordance with the Children's Online Privacy Protection Act (COPPA).
• Provide accurate, current, and complete information during registration.
• Maintain and securely manage your child's profile, including restricting access to your own login credentials.
• Help children choose age-appropriate activities.
• Notify us immediately of any unauthorized use of your account.

4. Consent for Audio Recording and AI Processing

To utilize our AI-generated tutoring and interactive game features (such as music feedback or voice-to-text chatbots), users may provide text or audio inputs. By authorizing your child to use these features, you explicitly consent to:

• The recording and temporary processing of voice and audio inputs.
• The transcription of audio into text by our systems and designated third-party processors to provide educational feedback.

We do not use personally identifiable data from children to train AI models. For full details on audio and data retention, please see our Privacy Policy.

5. User Content and Licensing

Users retain all ownership rights to the inputs, quiz answers, gameplay data, and audio recordings submitted to Upverse Kids ("User Content"). By submitting User Content, you grant us a:

• Worldwide, non-exclusive, royalty-free license to host, store, copy, and process the content solely to provide the requested educational services.
• Right to use completely anonymized and de-identified data (with all personal identifiers permanently removed) to improve our educational algorithms and platform reliability.

6. Safe Learning Environment (No Public Sharing)

Unlike platforms designed for adults, Upverse Kids is built with strict interaction guardrails. We do not offer public Community sharing features for children.

• Direct messaging and private communication between users are strictly disabled.
• There are no public-facing profiles for child accounts.
• You agree not to attempt to bypass these safety restrictions or use the platform to share sensitive personal information.

7. Content, Feedback, and AI Limitations

Quiz results, activity feedback, and educational chatbots are provided for supplementary learning, practice, and encouragement. You understand and agree that:

• Analysis, chatbot responses, and feedback are generated by artificial intelligence and may not be 100% historically, mathematically, or factually accurate (often called "hallucinations"). They may contain mistakes and should be reviewed with an adult when a learning decision matters.
• AI feedback does not constitute a definitive assessment of a child's academic abilities or replace formal schooling.
• Parents are strongly encouraged to supervise their children's use of AI features to ensure content remains helpful and appropriate.

8. Game Points and Virtual Rewards

Game points, badges, and virtual achievements are platform rewards earned through eligible learning activities. Game points have no monetary or cash value, cannot be redeemed for legal currency, and cannot be transferred, sold, or assigned to other accounts. We reserve the right to modify, reset, or adjust game points at our sole discretion to protect platform integrity, resolve glitches, or enforce fairness.

9. Data Retention and Account History

We provide access to historical game progress, chat logs, and quiz performance through the Parent Dashboard. Upverse Kids reserves the right to establish limitations on data storage, including deleting historical data after a specific period of account inactivity to maintain optimal platform performance, or upon a verified parental deletion request.

10. Platform Monitoring and Analytics

To ensure the health, security, and continual improvement of Upverse Kids, we actively monitor platform activity, system logs, and user interactions. We collect and own anonymized, aggregated telemetry data (such as time spent on specific games and error logs) for quality assurance, security monitoring, and product development.

11. Privacy and Data Protection

Your family's privacy is our highest priority. Please review our Privacy Policy to understand how we collect, use, and legally protect children's information under COPPA. By using our service, you consent to our data practices as described in that policy.

12. Payment and Refunds

Payment terms for premium educational features or subscriptions will be clearly communicated before purchase and must be executed by a parent or guardian.

• Subscription cancellations take effect at the end of the current billing cycle.
• We do not offer prorated refunds for partially used subscription periods unless legally required.

13. Upverse Intellectual Property

All platform content, software, educational games, features, and functionality of Upverse Kids are owned by Upverse AI LLC and are protected by intellectual property laws. You may not:

• Copy, modify, or distribute our proprietary content without permission.
• Use our service for commercial purposes without authorization.
• Reverse engineer or attempt to extract source code or AI prompts.

14. Prohibited Uses and Violations

Use Upverse Kids for personal learning and play. You and your authorized child users agree not to use our service to:

• Upload malicious files or content that could harm our systems.
• Attempt to disrupt the service or access another person's account.
• Attempt to bypass parental controls or age-gating mechanisms.
• Submit inappropriate, offensive, or harmful text/audio prompts to the AI chatbots.
• Attempt to manipulate, exploit, cheat, or artificially inflate game points, quiz scores, leaderboards, or activity rewards.
• Resell, redistribute, or commercialize Upverse Kids games or AI models.
• Violate any applicable laws, regulations, or terms outlined in this document or our Privacy Policy.

Consequences of Misuse: Any violation of these terms by a parent or child will result in immediate account suspension. Suspended accounts are ineligible for refunds of any prepaid subscription fees. Repeat or severe violations may result in permanent account termination.

15. Third-Party Services and Links

Our service may integrate with third-party websites, applications, and services (such as payment processors and AI models). We do not control and are not responsible for the content, privacy policies, or availability of any external services.

16. Disclaimer of Warranties and Platform Availability

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, Upverse AI LLC EXPLICITLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the service will meet your requirements, that it will be uninterrupted, secure, or error-free.

Maintenance and Availability: We may update activities, content, or pause features as Upverse Kids grows. We may modify, update, or temporarily pause specific features, games, or the entire service at any time for scheduled maintenance, security updates, or child safety reasons without prior notice or liability.

17. Limitation of Liability

To the fullest extent permitted by law, Upverse AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your access to or use of our service.

18. Indemnification

You agree to defend, indemnify, and hold harmless Upverse AI LLC from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the service; (b) your or your child's violation of these Terms; or (c) any violation of third-party rights.

19. Termination and Account Suspension

We reserve the right to terminate or suspend your Parent Account and access to our service at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to the platform.

No Refunds Upon Suspension: Users whose accounts are suspended due to a violation of these terms are not eligible for refunds of any kind.

20. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

21. Dispute Resolution and Arbitration

Informal Resolution First: Before filing a claim against Upverse AI LLC, you agree to try to resolve the dispute informally by contacting us at hello@theupverse.ai.

Binding Arbitration: If a dispute is not resolved informally within 30 days, you agree that any dispute arising out of these Terms shall be settled by binding arbitration in California, except that each party retains the right to bring an individual action in small claims court.

CLASS ACTION WAIVER: YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND YOU WILL NOT SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION.

22. Changes to Terms

We reserve the right to modify these terms at any time. We will notify parents of significant changes via the email associated with the Parent Account. Continued use of our service after changes constitutes acceptance of the new terms.

23. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@theupverse.ai
Company: Upverse AI LLC